A technology firm dedicated to government support is seeking a Senior Help Desk Technician in Boston. This full-time position involves providing Level 1 & 2 support services to various end users, including senior management and attorneys. Responsibilities include managing user accounts, training staff on software applications, and conducting IT inventories. Ideal candidates will have experience with Adobe Connect and may possess an ITIL Foundations certification. The position offers a supportive work environment with opportunities for professional growth.
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