A technology services provider is seeking an entry-level service desk specialist for a six-month contract in New Haven, CT. The successful candidate will provide 80-100% phone support and must have a bachelor's degree along with certifications like A+ or Network+. Responsibilities include troubleshooting hardware and software issues, maintaining customer service quality, and document work in a ticketing system. This is a hybrid position that offers competitive pay ranging from $22.00 to $26.00/hour, alongside benefits like medical and retirement plans.
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