Job Description
Job Description
Medical Receptionist
Location: Syosset, NY
Compensation: Up to $20/hour
Schedule: Full-time | Monday–Friday, 8:00 AM – 5:00 PM
We are seeking customer service-driven and highly motivated individuals to join our team as Medical Records Coordinators .
This position is based in our Syosset, NY office and plays a critical role serving as the primary point of contact for clients and acting as a liaison between internal teams, physicians, and external representatives.
Key Responsibilities:
- Serve as the main contact for clients, handling inquiries, status updates, and general information requests.
- Use internal systems and databases to input and retrieve client or examinee information.
- Maintain ongoing communication with the QA department regarding case progress and report status.
- File and archive open and closed cases accurately.
- Ensure all client information and specific requirements are up to date in internal systems.
- Collaborate with internal team members to ensure timely and accurate case completion.
- Redirect calls to appropriate departments when necessary.
- Perform various clerical tasks such as typing, filing, emailing, and proofreading.
- Assist with resolving customer complaints and quality assurance issues.
- Escalate report issues or concerns to management when needed.
- Ensure compliance with applicable safety and legal regulations.
- Perform other duties as assigned.
Qualifications:
- High school diploma or equivalent required.
- At least one year of clerical experience, or an equivalent combination of education and experience.
- Experience in a medical office or insurance industry preferred.
- Proficient with general office equipment (fax, copier, scanner, phone).
- Familiar with multiple software programs, including Microsoft Word, Outlook, Excel, and Internet browsers.
- Ability to work in a high-volume, fast-paced contact center environment.
- Flexibility and adaptability are key to success in this role.
Job Tags
Full time, Work at office, Monday to Friday,