Job Description
Intake Receptionist
We are looking for a reliable and detail-oriented Intake Receptionist to support our team in managing real estate and commission-based transactions. This role is essential in ensuring clients are properly guided, connected to the right lawyer, and supported throughout the entire process. If you're organized, people-oriented, and able to keep operations running smoothly, we'd love to hear from you.
Key Responsibilities:
- Answer incoming phone calls and provide friendly, professional assistance
- Intake new client inquiries and assign them to the appropriate lawyer (supporting a team of 3 lawyers)
- Conduct follow-ups to ensure transactions and communications are progressing smoothly
- Assist in coordinating real estate and commission transaction workflows
- Maintain accurate records and documentation to support seamless client service
- Use Google Workspace for documentation, communications, and task management
- Utilize RingCentral (softphone) for call handling and client coordination
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