Director, Food & Beverage (54843) (New York) Job at Diamond Baseball Holdings, New York, NY

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  • Diamond Baseball Holdings
  • New York, NY

Job Description

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Position Overview

The Director, Food and Beverage is responsible for effectively and profitably managing all food and beverage operations including concessions, premium, catering, and warehouse for all baseball and non-baseball events at Maimonides Park. This position reports to the Regional Director, Food and Beverage and the property General Manager.

  • Hire, train, and manage a team of seasonal and full- time employees
  • Monitor staff performance as it relates to speed of service, quality of product, and guest relations to deliver an exceptional fan experience.
  • Manage cost as it pertains to labor, food and beverage, operating supplies, etc, working within established budgets
  • Maintain proper safety and sanitation procedures and create a working relationship with local health officials
  • Create a schedule to ensure proper repair, maintenance, and cleanliness of all food service areas and equipment
  • Schedule and work closely with multiple sub- contractors and non- profit groups
  • Oversee monthly inventory and the ordering and receiving of food and beverage products
  • Work closely with the General Manager to create an expansive menu with classic, exciting, creative, and affordable options
  • Accurately report on all food and beverage operations in a timely manner to all interested parties
  • Regularly monitor guest satisfaction surveys and secret shopper reports to assess the current fan experience and pivot operations when necessary
  • Perform other related duties, tasks, and responsibilities as required

Position Overview

The Director, Food and Beverage is responsible for effectively and profitably managing all food and beverage operations including concessions, premium, catering, and warehouse for all baseball and non-baseball events at Maimonides Park. This position reports to the Regional Director, Food and Beverage and the property General Manager.

Essential Duties And Responsibilities

  • Hire, train, and manage a team of seasonal and full- time employees
  • Monitor staff performance as it relates to speed of service, quality of product, and guest relations to deliver an exceptional fan experience.
  • Manage cost as it pertains to labor, food and beverage, operating supplies, etc, working within established budgets
  • Maintain proper safety and sanitation procedures and create a working relationship with local health officials
  • Create a schedule to ensure proper repair, maintenance, and cleanliness of all food service areas and equipment
  • Schedule and work closely with multiple sub- contractors and non- profit groups
  • Oversee monthly inventory and the ordering and receiving of food and beverage products
  • Work closely with the General Manager to create an expansive menu with classic, exciting, creative, and affordable options
  • Accurately report on all food and beverage operations in a timely manner to all interested parties
  • Regularly monitor guest satisfaction surveys and secret shopper reports to assess the current fan experience and pivot operations when necessary
  • Perform other related duties, tasks, and responsibilities as required

Minimum Qualifications

  • Previous leadership experience in the food and beverage industry (high- volume, concessions experience preferred), to include the management of a large staff
  • Strong working knowledge of all facets of the food and beverage industry, including but not limited to food safety, sanitation, inventory control, labor management, quality control, responsible beverage service
  • Demonstrated financial acumen and full P&L accountability
  • Excellent written and verbal communication; ability to collaborate and influence
  • Familiarity with various POS and BOH systems and the ability to troubleshoot these systems when needed
  • Passion for providing exceptional customer service
  • Bachelors degree preferred
  • Ability to work all Brooklyn Cyclones home games and non- baseball events

Seniority level

  • Seniority level

    Director

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

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Job Tags

Full time, For subcontractor, Seasonal work, Local area,

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