Delivery Orchestrator at West Point, PA or Rahway, NJ (ONSITE)_ Healthcare

Mandatory Skills

Project Delivery, Project Management, Planning, Leading the project team, stake holder coordination and accountable for end-to-end project execution

5+ years managing deployment of scientific software platforms in pharmaceutical R&D environments.
Proven track record leading large-scale software upgrade projects (preferably CDS) in regulated environments.
5+ years supporting Empower 3 platforms, including troubleshooting instrument and software connection issues.
Strong understanding of laboratory workflows and analytical instrumentation; chromatography instrumentation experience is a plus.
Demonstrated experience supporting CDS environments with 500+ users and 750+ instruments.
Direct experience with GxP compliance and validation (IQ/OQ/PQ), audit trails, controlled access, and change control.
Hands-on experience with analytical data acquisition software upgrade projects (requirements gathering, data mapping, stakeholder coordination).
Demonstrated supervisory experience leading small technical teams.
Excellent written and verbal communication skills, able to translate technical configuration decisions for both technical and non-technical audiences.
Strong organizational skills with experience managing support channels and prioritizing requests across a large user base.
Proficiency with Microsoft 365 (Teams, SharePoint, Excel, PowerPoint, OneNote) for collaboration, reporting, and documentation.
Direct experience with Acronis imaging and LAC/e PCs, or equivalent deployment tooling, is strongly preferred.

Preferred: Direct experience with Empower CDS software.